Valnet & Design Systems technical support is available Monday thru Friday 8:30 to 5:30. After hours and weekends
please leave a message and the voicemail will page technical support.
1180 S. Main St
Lebanon, OR 97355
541-451-5611
Frequently Asked Questions
Test the speed of your connection.
How do I setup my Email?
What is the size limit for email attachments?
What steps has Valnet taken to control inbound Unsolicited Commercial E-Mail (SPAM)?
I am disconnected everytime I send/receive Email with Outlook Express
Does my email stay on your server?
When my modem connects, it takes 30-50 seconds to verify my password. Why does this take so long. Please make sure you have the following options set in your dialup networking properties.
My modem just doesn't work well; I get disconnected, or sometimes it goes too slow. What can I do?
I have a 56K modem. Why isn't my download speed even close to 56K?
Is there a limit to how long I can stay connected? OIS offers lmited and unlimited connection services for dial-up access. There are a few points to keep in mind, though:
I can't dial into my account... It says "login invalid"... What's wrong?
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